Reclaimed timber refers to wood that has been salvaged from its original application for use in new construction or products. This could include wood from old barns, factories, warehouses, railroad ties, or even discarded pallets.

Each piece of reclaimed timber carries with it a history of its past life, often visible in the form of weathering, nail holes, and markings that add unique character and rustic charm to every item we create. By reusing wood, we are not only preserving the beautiful textures and patterns that develop over time but also contributing to environmental sustainability. Using reclaimed timber reduces deforestation, minimises landfill waste, and cuts down on the energy costs associated with manufacturing new materials.

You can learn more about our range of scents, and how to care for your candle here.

You can learn more about our range of scents, and how to care for your candle here.

If you need help with any colour choices, head to our wax page where you will see a brief description of each wax colour.

➡️ Go to wax page.

Just remember that all our furniture is made to order so the sample texture and colours can vary from the finished products.

Please contact us by either:

✉️ emailing susanandjohn@cothirustic.com or

📞 calling 07557 798382.

Everything is handmade to order, so we will do our best to accommodate this for you.

UK delivery is free within 10 working days.

➡️ Go to Delivery and Returns page.

All Orders placed outside of the United Kingdom will be subject to longer lead times and a delivery charge.

To discuss international shipping, please contact us by either:

✉️ emailing susanandjohn@cothirustic.com or

📞 calling 07557 798382.

Please contact us as soon as possible by either:

✉️ emailing susanandjohn@cothirustic.com or

📞 calling 07557 798382.

Everything is handmade to order, so we will do our best to accommodate this for you.

When messaging us, please provide:

✅ Order Name

✅ Order Number

✅ Shipping Postcode

✅ Exactly what you would like to change

Please contact us as soon as possible by either:

✉️ emailing susanandjohn@cothirustic.com or

📞 calling 07557 798382.

When messaging us, please provide:

✅ Order Name

✅ Order Number

✅ Shipping Postcode

You may return any item within 30 days of purchase for a full refund, provided the item is in its original condition, unused, and with all original packaging. Any return costs will be covered by the customer. The original purchaser must contact us within 30 days by either:

✉️ emailing susanandjohn@cothirustic.com or

📞 calling 07557 798382.

If for any reason there is a fault with an item, the original purchaser should contact us as soon as possible within 30 days using the above contact details. At our discretion, we will either refund the purchase price or (with the return cost covered by ourselves) repair the damage and return the goods to you. If the damage is unrepairable, we will offer to remake your order.

When messaging us, please provide:

✅ Order Name

✅ Order Number

✅ Shipping Postcode

➡️ Go to Delivery and Returns page.

This really depends on the reason you are choosing to exchange. Please contact us as soon as possible by either:

✉️ emailing susanandjohn@cothirustic.com or

📞 calling 07557 798382.

When messaging us, please provide:

✅ Order Name

✅ Order Number

✅ Shipping Postcode

The price is PER SHELF, so if you order one shelf. You will receive one shelf.

To get the most out of your furniture we recommend the following:

1. Avoid any standing water or any other liquid from coming into contact with the wood for a prolonged amount of time as this can stain the wax finish.

2. We recommend that you apply a clear wax to the table once a year to keep the finish looking brand new. We use a wax called Briwax. You can learn more about the waxes we use here.

3. When cleaning the furniture, use a clean, dry, soft, non abrasive cloth to wipe clean. Avoid any harsh cleaning products.